Our Vaccine Policy follows the schedule outlined by the American Academy of Pediatrics (AAP). 

We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, follow evidence-based guidelines, and don’t automatically treat ear pain or a green snotty nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment and after we have examined your child.

We work hard to provide comprehensive medical care and serve as your medical home. To that end, we expect that you contact our office FIRST before seeking specialty care, or heading to urgent care. We want to be involved in either providing care in our office where appropriate, or referring you to the most appropriate specialist and helping to coordinate your care.

Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we may stay informed and have the most up-to-date information in your medical record.

We make every effort to meet the needs of our patients, offering both routine well visits and sick visit appointments.

To ensure we provide you with the most efficient care we highly recommend you call early to schedule a sick appointment.

Please familiarize yourself with our office hours to see if they work for your family.

We have a physician on call 24/7/365. When our office is closed overnight and you have an urgent issue that cannot wait until morning, you can CALL our main number, 301-774-4100, to reach the answering service. The physician on-call will call you back and give you advice regarding your child's problem. We ask that you please limit these calls to true urgent or emergent questions. 

You may wish to check the "Is Your Child Sick?" section of our website for helpful information before using this service. Read more about After Hours care.

The portal should NOT be used for emergencies! If you use the portal to email a nurse or physician a question, please know that we will make every effort to respond to your message within 48 hours. Please do not use the portal to email urgent or emergent questions. 

Make sure we participate with your insurance plan. 

It is your responsibility to know the limits and coverage of your particular health insurance policy, to show your cards to us at each visit, and be prepared to pay any copays at the time of service.

Our billing staff will do their best to assist you with insurance questions; however, If you have questions about your coverage, it is best check with your specific insurance company.

Our office does not want you to be surprised by a bill, but must always bill your health plan based on federal guidelines and the actual services provided.

Please read our Financial Policy for more information regarding insurance.

Well visits may be scheduled up to 3 months in advance.

For acute care, call the office to speak with triage staff, who will listen to your concerns and schedule an appointment for you. Sometimes an appointment may not be needed, and a nurse will advise you regarding your issue, or check with the physician and call you back.

If our nurse is speaking with another caller, you will be asked to leave a message and you will receive a return call.

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.

We ask that you arrive at least 5 minutes before your scheduled appointment time. We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.